Get Help!

Online Help Desk
Use our online help desk to open a support ticket.

Call Help Desk
Call the Help Desk at (812) 535-1177 

Email the Help Desk
You can email the Help Desk at helpdesk@smwc.edu.

Have a technology problem?
Here's how to get support.

Faculty, staff, and students of The Woods can contact the help desk by the following methods:

Open a Help Desk Ticket Online - use our online help desk to open your trouble ticket and describe your problem.  Provide as much information as possible to receive a timely solution.

Call the help desk at (812) 535-1177 - during normal business hours Monday-Friday to speak to a IT representative.

Make an appointment to stop by the Office - we welcome users to stop by the IT Office (in the basement of the Library), however due to workloads, all visitors needing IT support must schedule an appointment.

Other ways of solving problems

Password Reset System - If you've forgotten your password you can reset it yourself using the password reset system we have in place.  If you haven't signed up for password reset - do it now!